Beats By Dre · Bose · Mail-In Repair

Your headphones,
repaired & returned.

Specialized mail-in repair service for Beats By Dre and Bose headphones. Ship them in, we fix them right, and send them back — with a 90-day warranty.

How It Works Start a Repair
1,000+
Repairs Completed
5★
Customer Rating
Nationwide
Service Area
The Process

Repair in 4 easy steps

No need to leave home. Our simple mail-in process gets your device fixed and back in your hands fast.

1

Request a Repair

Fill out our online form with your device details and describe the issue. We'll confirm a quote by email within one business day.

2

Ship Your Device

Pack your headphones securely and ship them to us using any carrier. We recommend insured shipping and a padded box or their original case.

3

We Fix It

Our technician diagnoses and repairs your headphones, keeping you updated by email. Most repairs are completed within 2–3 business days of arrival.

4

We Ship It Back

Once repaired and quality-checked, we ship your device back to you with tracking. All repairs come with a 90-day warranty.

What We Fix

Beats & Bose headphone repair

We specialize exclusively in Beats By Dre and Bose headphones — so you get focused expertise, not a generalist approach.

🎧

Beats — Broken Headband

Cracked or snapped headband on Studio, Solo, or Pro models? We replace the headband assembly so your Beats look and feel like new.

Starting at $39
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Beats — Battery Replacement

Beats Studio, Solo Pro, or Powerbeats not holding a charge? We swap in a quality replacement battery to restore full listening time.

Starting at $49
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Beats — Speaker / Audio Issues

One side not working, distorted audio, or no sound at all? We diagnose and repair driver and audio board issues across Beats models.

Starting at $55
🎧

Bose — Broken Headband

Headband cracked on your QC45, 700, or SoundLink? We replace the headband and hinge components to restore structural integrity.

Starting at $39
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Bose — Battery Replacement

QuietComfort or Bose 700 draining too fast or not charging? We replace the internal battery and verify full ANC and Bluetooth functionality.

Starting at $49
🛠️

Not Sure? Free Estimate

Submit a repair request, describe what's wrong, and we'll diagnose your Beats or Bose headphones upon arrival — no charge if we can't fix it.

Free estimate
Shop

Headphones for sale

Certified refurbished Beats By Dre and Bose headphones shipped directly to you. All units tested and verified before shipping.

Beats Studio 3 Wireless Headphones
Beats By Dre

Beats Studio 3 Wireless

Over-ear wireless headphones with Active Noise Cancelling, up to 22 hours of battery life, and Pure Adaptive Noise Cancelling.

$89.99
5 in stock
Buy Now
Bose QC35 Series 1 - Black
Bose

Bose QC35 Series 1 Wireless — Black

Over-ear wireless headphones with world-class noise cancellation, up to 20 hours of battery life, and legendary Bose comfort.

$89.99
5 in stock
Buy Now
Bose QC35 Series 1 - Silver
Bose

Bose QC35 Series 1 Wireless — Silver

Over-ear wireless headphones with world-class noise cancellation, up to 20 hours of battery life, and legendary Bose comfort.

$89.99
5 in stock
Buy Now
About Us

Specialists, not generalists.

GoTo Electronics is a fully online mail-in repair service focused exclusively on Beats By Dre and Bose headphones. That focus means deeper expertise, better results, and faster turnaround than a shop that tries to fix everything.

No storefront means lower overhead and better prices for you. We'll confirm the exact cost before any work begins — and if we can't fix it, you don't pay.

  • Beats By Dre & Bose specialists
  • Free estimate before any repair begins
  • 90-day warranty on all repairs
  • No fix, no charge policy
  • Ships back to you anywhere in the US
10+
Years of Experience
90
Day Repair Warranty
2–3
Day Avg Turnaround
US
Nationwide Service
FAQ

Common questions

Everything you need to know about our mail-in headphone repair service.

How does mail-in headphone repair work?

Submit a repair request through our contact form with your headphone model and issue. We'll reply within one business day with a quote and our mailing address. Pack your headphones securely, ship them to us, and we'll fix them and send them back to you with tracking.

How long does the repair take?

Most repairs are completed within 2–3 business days of receiving your headphones. Shipping time depends on your location and the carrier you choose. We recommend USPS Priority Mail for a good balance of speed and cost.

Which headphone brands do you repair?

We specialize exclusively in Beats By Dre and Bose headphones. This includes models like the Beats Studio 3, Beats Solo 3, Beats Studio Pro, Bose QC35, and Bose NC700. Specializing in these brands means better results and faster turnaround than a general repair shop.

What if you can't fix my headphones?

We operate on a no fix, no charge policy. If we're unable to repair your headphones, you won't be charged for the repair. We'll ship them back to you and let you know exactly what the issue was.

Is there a warranty on repairs?

Yes — all repairs come with a 90-day warranty. If the same issue returns within 90 days of your repair, we'll fix it again at no charge.

How should I pack my headphones for shipping?

Use the original carrying case if you have it, or wrap your headphones in bubble wrap and place them in a sturdy box. Remove any detachable cables or accessories. We recommend insured shipping to protect against loss or damage in transit.

How much does headphone repair cost?

Repair costs depend on the model and type of damage. Most repairs start at $39 for battery replacements and $55 for audio issues. We provide a firm quote before any work begins so there are no surprises.

Do you sell refurbished headphones?

Yes — we sell certified refurbished Beats By Dre and Bose headphones. All units are fully tested and verified before shipping. Check our Shop section for current inventory and pricing.

Get Started

Start your mail-in repair

Fill out the form and we'll get back to you with a quote and shipping instructions within one business day.

What to expect

📧
Email Us support@gotoelectronics.com
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Shipping Tips Use a padded box or the original carrying case, wrap your headphones in bubble wrap, and remove any detachable cables or accessories before shipping.
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Safe Handling We treat every pair with care. If your headphones have any paired device settings or saved preferences, those are preserved during repair.
⚡
Turnaround Time Most headphone repairs are completed within 2–3 business days of receiving your pair. We'll notify you by email at every step.